How to Delete a Shopify Account

If you find yourself in a situation where you need to delete your Shopify account, you can do so in just a few minutes. In this article, we’ll provide you with a step-by-step guide on how to delete your Shopify account.Before you delete your Shopify account, back up all your crucial data. This includes your product listings, customer information, orders, and any other relevant data. Once your account is deleted, you won’t be able to retrieve this information, so make sure you have a backup available.After backing up your account, follow these steps to delete your account:

1. Go to account.shopify.com/store-login.
2. In the admin login page, click your profile icon next to the Shopify logo.
3. Click “Manage Account”.
4. Next to the “Login service” section, disconnect any devices connected to your Shopify ID.
5. Click “Security” on the side menu bar.
6. Scroll down until you see the “Two-step authentication” section and turn it off.
7. Scroll down to where you see “Devices” and log out of your devices by clicking the blue link at the top that says “Log out all devices”.
8. Go back to your admin login page and enter your credentials to access your admin dashboard.
9. On your admin dashboard, go to “Settings” at the bottom of the side menu bar.
10. Click “Plan”.
11. Click “Deactivate store”.
12. Click the “Deactivate store” option on the pop-up window.
13. Give Shopify a reason as to why you’re canceling your subscription.
14. Click “Continue”.
15. Enter your password.
16. Click “Deactivate store” to complete the process.

FAQs

Can I recover my Shopify account after I delete it?

No, once you delete your Shopify account, it cannot be recovered. Make sure to back up all important data before proceeding with the deletion.

Will I receive a refund for the remaining subscription period after I delete my account?

No, Shopify’s subscription fees are non-refundable, so you won’t receive a refund for any remaining subscription period after deleting your account.

Can I delete my Shopify account through the mobile app?

No, you cannot delete your Shopify account through the mobile app. You must access your account via your browser to initiate the deletion process.

Can I delete my Shopify account without canceling my subscription first?

No, you must cancel your Shopify subscription before you can proceed with deleting your account. Follow the steps mentioned above to cancel your subscription and delete your account.

Will my Shopify domain name be available for use by others after I delete my account?

Yes, once your account is deleted, your Shopify domain name will be available for others to use. If you want to retain the domain, you can transfer it to another domain registrar before deleting your account.